| Item A1.2.2 | Service Charges | Charge | ||
|---|---|---|---|---|
| Excl VAT | Incl VAT | |||
| a | After-hours switching facility: | |||
| (i) | Indoor per pair | 406.00 | 462.84 | |
| (ii) | Outdoor per pair | 811.00 | 924.54 | |
| b | After-hours telephone repair service (includes DDI/DDO and ISDN as well as private lines) |
Note 35a | - | - |
| c | Change of telephone number at customer's request, per number: (including pre-paid) |
Note 15b | 186.51 | 212.62 |
| d | Change of name/title/rentership of customer: | Note 15a | ||
| (i) | Where legal entity remains unchanged (without division of account), per account: |
- | - | |
| (ii) | Where legal entity changes (with division of account), per account: | 291.93 | 332.80 | |
| (iii) | Pensioner | Note 1a | 128.10 | 146.03 |
| (iv) | PrepaidFone | 175.74 | 200.34 | |
| e | Reserved | |||
| f | Duplicate telephone accounts, for first two pages or each additional page | Note 16k | 6.63 | 7.56 |
| g | Dishonoured cheques/Debit orders (Back out fee) | 160.67 | 183.16 | |
| h | Itemised call information (Detailed billing) | - | - | |
| i | Enquiries icw liability, charges and/or duration of calls: | |||
| (i) | Trunk calls (per call enquiry, in instances where debit is maintained) per call equiry: (Operator controlled calls) |
6.63 | 7.56 | |
| (ii) | Advice of charge: | Note 2c | ||
| - National | 6.63 | 7.56 | ||
| - International | 12.19 | 13.90 | ||
| (iii) | Credit for ineffective operator assisted call, per call | 6.63 | 7.56 | |
| j | Reserved | - | - | |
| k | Reserved | - | - | |
| l | Reserved | - | - | |
| m | Telephone reconnection due to non-payment: | |||
| (i) | Per occasion, per service | 171.49 | 195.50 | |
| (ii) | Party-line suspended at junction pole | 350.99 | 400.13 | |
| (iii) | Prepaid, per occasion | 42.58 | 48.54 | |
| n | Temporary suspension/restoration per occasion | Note 16t | 93.11 | 106.15 |
| o | Reserved | - | - | |
| p | Joint-user (Co-user) fee, per directory entry, per month | - | - | |
| q (i) | Unnecessary Call Out (exchange connection) , per occasion | Note 16c | 202.25 | 230.57 |
| (ii) | Unnecessary Call Out (other), per occasion | 811.00 | 924.54 | |
| r | Home delivery service, per consignment | 130.34 | 148.59 | |
| s | Once-off activation charge for InfinitCall plan (No longer provided) | - | - | |
| t | Standard Service fee | Note 6n | 406.00 | 462.84 |
| u | Connection of private equipment to PBXs (Premicell etc.) | Note 6n(a) | 565.18 | 644.31 |
| v | Customer line efficiency report(Detailed) | 1390.00 | 1584.60 | |
| w | Customer line efficiency report(Condensed) | 205.60 | 234.38 | |