Billing - Customer Support - Telkom SA Limited.

Getting Started

There are three convenient ways to receive your bill:
Note: You have the option to receive either a paper or an email bill (not both), with an added benefit of the self service online bill option

Please select:

Paper Bill

Paper bill is the original method where your printed bill is delivered to you physical address or P.O. Box.
This service is free of charge. Terms and Conditions apply

FAQ

or

Email Bill

Email billing is a new convenient method for receiving your monthly bill from Telkom. Your bill will be mailed to you once a month to a specified email address as a PDF attachment.

Your account will be linked to a specified email address of your choice. If you own more than one account each account can be specified individually to add more flexibility and control.

This service is free of charge. Terms and Conditions apply

Note: For Residential Customers only

FAQ

and

Online Bill

Telkom offers you the simplicity of cyber-billing. No waiting for your bill in the post or standing in long lines to settle your accounts.

Once registered for this service, logon to view, analyse and pay monthly Telkom statements. The only requirement is access to the Internet and a valid e-mail address.

There are two categories:
Online Bill
Online Bill is available to all Telkom residential and small business customers. It is designed for users with less than 10 Telkom accounts.

Ease-e-Bill
Ease-e-Bill is Telkom's business to business electronic billing service, and is available to business customers with ten or more business accounts.